Visit our showroom - 4855 Union Rd Beamsville, ON L3J 0T8

About Canadian Off Grid

Who We Are

Canadian Off Grid is dedicated to helping Canadians embrace off-grid living with confidence. Whether you’re exploring solar power, batteries, propane systems, or water heaters, we bring deep expertise and practical insight to every project.
 
Founded by Ryan in 2010, Canadian Off Grid grew from a passion for off-grid systems into a national resource for those looking to live sustainably and independently. After five years with Unique Appliances, Ryan developed a strong foundation in 12V/24V appliances and propane infrastructure before launching Canadian Off Grid. His certifications include the North American Solar Academy and a Licensed Gas & Oil Fitter designation.
 
We’ve worked alongside leading brands to help improve the safety and efficiency of off-grid appliances available today. With real-world experience and industry knowledge, our mission is to help you design and power an off-grid system that’s built to last.

 

Our Values

Customer Service: We’re 100% committed to our relationships.

Innovation: Crucial to the optimization of your off-grid home.

Determination: Offering decisiveness when installing your off-grid appliances.

Integrity: Upholding a higher standard to our work and employing the best products.

Commitment: Keeps us dedicated to your project.


Why Choose Canadian Off Grid?

When you contact Canadian Off Grid, you’re speaking with real people who understand the off-grid lifestyle. Our team works directly with you to assess your needs and recommend practical, cost-effective solutions based on your goals.

We know the stakes — remote properties, unpredictable weather, and limited access. That’s why every recommendation is backed by firsthand experience and a commitment to long-term performance.

Whether you’re building a new system, expanding an existing one, or just exploring options, Canadian Off Grid is here to guide you every step of the way.
Have questions about your off-grid project? Reach out. We're always happy to help.

General

Where is your showroom located?

We’re located at: 4855 Union Rd, Beamsville, ON L3J 0T8

While we do have a physical showroom and warehouse, not all products are stocked on-site. Always check the website for availability before planning a visit or pickup.

What types of customers do you support?

Everyone from total beginners to pros. Whether you’re just starting out or building a full off-grid setup, we’re here to help.

Shipping & Pickup

How long does shipping take?

Orders are usually processed within 1 to 2 business days (excluding weekends and holidays).

Delivery timelines vary by region:

Ontario & Quebec: 2–5 business days
Western Canada: 4–7 business days
Atlantic Canada: 4–8 business days
Remote areas: Contact us to confirm

More info can be found in our Shipping Policy.

How do I track my order?

Once your order ships, you’ll receive a tracking link via email. For freight shipments, the terminal will contact you directly for pickup or delivery coordination.

Do you offer free shipping?

Yes. Certain products like Unique Appliances and some EG4 items ship free to the nearest terminal (not direct to your door).

If you are looking for residential delivery for an additional charge from the closest warehouse, please contact jen@canadianoffgriddepot.com

Can I pick up my order instead?

Absolutely.

Pickup is available at our Beamsville showroom/warehouse at 4855 Union Rd, Beamsville, ON L3J 0T8.

Note: not all items are stocked here.

Some products are made on demand (like PV wire and dual fuel regulators), and GTA pickups or remote warehouse pickups typically need 48 hours notice.

Do you ship internationally?

We only ship internationally via courier. Freight items (like pallets) cannot be shipped outside Canada.

Returns & Exchanges

What’s your return policy?

Returns are accepted on most items. Some exclusions apply for custom orders. Restocking fees may apply. Full details are on our Returns Page.

Orders & Pricing

Are your website prices accurate and final?

Yes. All sales are final. Our prices reflect current costs, including ongoing tariffs, import fees, and supplier increases.

Do you offer financing?

Yes. We offer financing is available through PayPlan by RBC.

Support

What kind of support do you offer after purchase?

We provide phone and email troubleshooting, help with warranty claims, and referrals to authorized installers. Please have your order number ready when reaching out.

Do you install systems?

We don’t install directly, but we work with a network of authorized installers across Canada. Contact ryan@canadianoffgriddepot.com if you’d like a referral.

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